Shipping Policy

At India Kings Masala & Co., we carefully pack every order to ensure it reaches you fresh and in perfect condition.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.
• During festive seasons or periods of high demand, processing may take slightly longer.

After placing your order:

• You will receive an order confirmation email.
• Once your order is shipped, you'll receive a shipping confirmation with tracking details.

Estimated Delivery Time

Please note that delivery timelines are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

• Orders below ₹800
  • Metro & Tier 1 Cities: ₹60
  • Tier 2 & Tier 3 Cities: ₹80
  • Remote Areas & Northeast India: ₹120
• Free Shipping
  • Available on orders of ₹800 or above for most locations.
  • Remote areas may still attract additional shipping charges.

Packaging

Every order is securely packed to minimize the risk of damage during transit. If your order arrives damaged due to shipping, please contact us within 48 hours with clear photos or videos of the package and product.

Order Tracking

Once your order is dispatched, you will receive:

• Tracking Number
• Courier Partner Details
• Tracking Link

Tracking information may take up to 24 hours to become active.

Failed Delivery

Our courier partner will make up to 2 delivery attempts.

If delivery is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the package:

• The order may be returned to us.
• Re-shipping charges may apply.
• Refunds, if applicable, will be processed after deducting shipping charges.

Incorrect Shipping Address

Please ensure your delivery address and contact number are correct while placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

International Shipping

Currently, we ship only within India.

Need Help?

For any shipping-related queries, please contact us:

Email: care@indiakingsmasala.com

Please include your Order ID in all communications so we can assist you quickly.