Terms & Conditions

Welcome to India Kings Masala & Co. By accessing or using our website (indiakingsmasala.com) and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

India Kings Masala & Co. sells food products including spices, masalas, pickles, and other related items. By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, slight variations in color, texture, or packaging may occur as our products are handcrafted in small batches.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

• All prices are displayed in Indian Rupees (₹).
• Prices are inclusive of applicable taxes unless otherwise stated.
• Shipping charges, if applicable, are calculated at checkout.
• We reserve the right to change prices without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order due to:

• Product unavailability
• Pricing or technical errors
• Suspected fraudulent activity
• Payment verification issues

If your order is cancelled after payment, a full refund will be processed to your original payment method.

5. Payments

We accept secure online payments through approved payment gateways, including:

• UPI
• Credit & Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

We do not store your payment information.

6. Shipping & Delivery

Orders are processed and shipped as per our Shipping Policy.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Refunds or replacements are available only for eligible cases such as damaged, defective, incorrect, or missing products.

8. Customer Responsibilities

You agree to:

• Provide accurate billing and shipping information.
• Ensure someone is available to receive the delivery.
• Use our products only for their intended purpose.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, product names, and designs, is the property of India Kings Masala & Co. and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

India Kings Masala & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the order in question.

11. Force Majeure

We are not responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government restrictions, or courier disruptions.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. We collect only the information necessary to process your order and provide customer support.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts in India.

14. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice. The latest version published on our website will apply to all future orders.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

India Kings Masala & Co.
Email: care@indiakingsmasala.com